At Jodi Maree Fashion our team wants to make your shopping experience as easy and enjoyable as possible.
Full price change of mind orders returned in their original condition and within the 14 day return period can be returned for a full refund, excluding cost of shipping or any taxes and duties that may have been paid. THIS EXCLUDES ALL SALE ITEMS, NO RETURNS FOR ANY FINAL SALE ITEMS.
Change of mind sale items do not qualify for a refund, unless item is faulty. However, can be either exchanged or returned for an e-voucher or credit note , excluding cost of shipping.
Final sale items do not qualify for a refund or credit note.
We will gladly accept returns on all items except final sale items.
Items must be in original and in saleable condition. The garment/s must not have been worn, altered or washed. Any marks (i.e. dirty, makeup marks, fake tan or any other markings or stains) cannot be returned. Garments that have a strong odour of perfume/washing powder or similar impregnated will not be accepted back. All tags must remain in place. Every garment shipped has a tag attached. Once the tag has been removed, the garment is no longer returnable. Every clothing item shipped has a tag attached. We recommend trying on all purchased items as soon as they are received, to ensure adequate time to return items within our returns timeframe.
Final Sale Items
Final Sale items ( further discounted items which are on sale ) are NOT eligible for Return or Exchange.
Any Final Sale Items which are returned will be refused upon delivery and returned to sender
Custom Charges
The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please ensure you familiarise yourself with your country's customs charges and levies prior to placing an order.
We strongly recommend 'tracking' be purchased for all returns as we will not be held liable if your item is not received.
Please note that if you are returning items to us from an international location a Customs Declaration form must be completed and placed on the package. It is also very important that you label the items as 'returned goods'. Failure to do so will result in the package being held in customs with charges applied for customs duty. The parcel will not be released and forwarded to us unless YOU the customer pays these fees. If you do not pay the fees, the parcel will be returned to you by the Australian Customs Dept.
We do not refund initial shipping charges for items returned, other than for faulty items. Your own return postage costs are not refundable.